Common questions.
Straight answers about what Evercred does today, what is still on the roadmap, and how the plans work.
Are you NCQA-certified?
Our credentialing process aligns with NCQA standards for primary-source verification. Formal NCQA certification is on our roadmap.
Is my data HIPAA-compliant?
Evercred is built to HIPAA-aligned standards. BAAs are available on request. Formal HIPAA attestation is in progress. Evercred encrypts credential data in transit and at rest. Practitioners own their data and control who it's shared with.
How do you handle re-credentialing?
When a credential is set to expire (state license, DEA, board, malpractice coverage), Evercred alerts both the practitioner and the practice ahead of the deadline. Re-credentialing runs on the same AI verification flow as the initial credential, just refreshed.
What if a credential can't be verified?
You're not charged. A verification credit is only consumed when our AI agents successfully confirm a credential at its primary source. If a verification can't be completed (the source is offline, the credential isn't in the registry, etc.), no credit is debited. The credential stays flagged for manual review or retry. You only pay for what we successfully verify.
Do my practitioners have to use the wallet?
No, you can use Evercred with whatever workflow fits your practice best:
- Flexible Uploads: The practice can upload credentials on behalf of the practitioner, or the practitioner can upload them directly.
- Organization Sponsorship: While you sponsor a practitioner, they get full access to their wallet for no additional charge.
- Career-Long Portability: If a practitioner leaves your practice, they keep their wallet as a free account. They can upgrade to continue using the advanced features, or their next organization can sponsor them again.
Can we cancel anytime?
Yes. Practice plans are annual; we don't lock you into multi-year contracts. If you stop using Evercred, your practitioners keep their wallets.
How do you compare to legacy credentialing software?
Legacy platforms are built for massive hospital systems with dedicated credentialing departments, meaning six-figure costs, procurement committees, and 6+ month implementation timelines.
Evercred is built for independent practices, practitioners, and the groups that support them. While legacy systems were founded on rigid robotic process automation and are trying to adapt to the age of AI, Evercred is AI-native from day one. With transparent pricing starting at $325 per seat and zero drawn-out setup projects, you skip the corporate red tape and start verifying credentials instantly.
Do you only handle physicians, nurse practitioners, and physician assistants?
Yes. Right now, the only clinical practitioners we cover are physicians, nurse practitioners, and physician assistants. We are slowly rolling out support for other clinical practitioners. Reach out if there's a specific role you'd like prioritized.
Do you handle Medicare provider enrollment and Medicaid credentialing?
Yes. Evercred handles primary-source verification for Medicare provider enrollment (PECOS) and state Medicaid credentialing as part of the standard workflow. Per-payer commercial enrollment is on the 2026 roadmap.
How does Evercred handle NPI verification and lookup?
We automatically verify NPI against the CMS NPPES registry as part of every credential packet. The match is logged in the audit trail so reviewers can see the verification source and timestamp without leaving the platform.